Terms & Conditions

Effective Date: June 1, 2025

1. Introduction

Welcome to Yoyo Lite. By using our website or mobile app to book hotel stays, you agree to these Terms & Conditions.

2. Booking Policy

• Bookings must be made through the Yoyo Lite platform.
• Rooms are subject to availability at the time of confirmation.
• Users must provide accurate personal details during booking.

3. Check-in Policy

• Government-issued ID is required for check-in.
• Hotels reserve the right to deny check-in to guests violating policies (e.g., local ID rules).

4. Cancellation & Refunds

• Once confirmed, bookings are non-refundable unless otherwise stated.
• Any exceptions are at the discretion of the hotel partner.

5. User Responsibilities

• Users must not misuse the platform or submit false information.
• Abusive behavior with staff or property will not be tolerated.

6. Platform Rights

• We may suspend accounts that violate our terms or misuse our services.
• We reserve the right to modify or discontinue the service at any time.

7. Liability Disclaimer

Yoyo Lite is a platform that connects users with hotels. We are not liable for issues caused directly by hotel management or third-party service providers.

8. Contact Us

If you have questions or concerns about these terms, please contact us:

Email: support@yoyolite.in